Refund policy

 Returns and Exchange Policy. 

You may return or exchange with-in 14 days of purchase. Conditions apply. 

To be eligible for an return/exchange, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can send us a message or contact us at hello@revivegoods.ca or reviveloungewear@gmail.com 

If your return/exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Non-Refundable and Returnable
Return or exchange will be voided and not acceptable if any of the items are personalized with a name, initial, or anything to your liking. All sales are final and non-refundable. 

You can always contact us for any questions at hello@revivegoods.ca or reviveloungewear@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Send us an email with pictures at reviveloungewear@gmail.com

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.